EMERALD HOSPITALITY GROUP LLC WEBSITE PRIVACY STATEMENT
This document was last updated on 10/14/09.
1. ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS
EMERALD HOSPITALITY GROUP LLC is committed to protecting your privacy. This Privacy
Statement sets forth our current privacy practices with regard to the information we
collect when you or your computer interact with our website. By accessing Clarion Hotel
and Conference Center Hagerstown @
www.clarionhagerstown.com, you
acknowledge and fully understand EMERALD HOSPITALITY GROUP LLC Privacy Statement and
freely consent to the information collection and use practices described in this Website
Privacy Statement.
2. PARTICIPATING MERCHANT POLICIES
Related services and offerings with links from this website, including vendor sites,
have their own privacy statements that can be viewed by clicking on the corresponding
links within each respective website. Online merchants and others who participate in
EMERALD HOSPITALITY GROUP LLC services are encouraged to participate in industry privacy
initiatives and to take a responsible attitude towards consumer privacy. However, since
we do not have direct control over the policies or practices of participating merchants
and other third parties, we are not responsible for the privacy practices or contents of
those sites. We recommend and encourage that you always review the privacy policies of
merchants and other third parties before you provide any personal information or complete
any transaction with such parties.
3. INFORMATION WE COLLECT AND HOW WE USE IT
EMERALD HOSPITALITY GROUP LLC collects certain information from and about its users
three ways: directly from our Web Server logs, the user, and with Cookies.
1. Web Server Logs. When you visit our Website, we may track information to administer
the site and analyze its usage. Examples of information we may track include:
• Your Internet protocol address.
• The kind of browser or computer you use.
• Number of links you click within the site.
• State or country from which you accessed the site.
• Date and time of your visit.
• Name of your Internet service provider.
• Web page you linked to our site from.
• Pages you viewed on the site.
2. Use of Cookies
EMERALD HOSPITALITY GROUP LLCmay use cookies to personalize or enhance your user
experience. A cookie is a small text file that is placed on your hard disk by a Web
page server. Cookies cannot be used to run programs or deliver viruses to your computer.
Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain
that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you
time. For example, if you personalize a web page, or navigate within a site, a cookie
helps the site to recall your specific information on subsequent visits. Hence, this
simplifies the process of delivering relevant content and eases site navigation by
providing and saving your preferences and login information as well as providing
personalized functionality.
EMERALD HOSPITALITY GROUP LLC reserves the right to share aggregated site statistics
with partner companies, but does not allow other companies to place cookies on our
website unless there is a temporary, overriding customer value (such as merging into
clarionoc.com a site that relies on third-party cookies).
You have the ability to accept or decline cookies. Most Web browsers automatically
accept cookies, but you can usually modify your browser setting to decline cookies.
If you reject cookies by changing your browser settings then be aware that this may
disable some of the functionality on our Website.
3. Personal Information Users
Visitors to our website can register to purchase services. When you register, we will
request some personal information such as name, address, email, telephone number or
facsimile number, account number and other relevant information. If you are purchasing
a service, we will request financial information. Any financial information we collect
is used only to bill you for the services you purchased. If you purchase by credit card,
this information may be forwarded to your credit card provider. For other types of
registrations, we will ask for the relevant information. You may also be asked to
disclose personal information to us so that we can provide assistance and information
to you. For example, such data may be warranted in order to provide online technical
support and troubleshooting.
We will not disclose personally identifiable information we collect from you to third
parties without your permission except to the extent necessary including:
• To fulfill your service requests for services.
• To protect ourselves from liability,
• To respond to legal process or comply with law, or
• In connection with a merger, acquisition, or liquidation of the company.
4. USE OF WEB BEACONS OR GIF FILES
EMERALD HOSPITALITY GROUP LLC
www.clarionhagerstown.com Web pages may
contain electronic images known as Web beacons - sometimes also called single-pixel gifs
that allow EMERALD HOSPITALITY GROUP LLC to count users who have visited those
pages and to deliver co-branded services. EMERALD HOSPITALITY GROUP LLC may include
Web beacons in promotional e-mail messages or newsletters in order to determine
whether messages have been opened and acted upon.
Some of these Web beacons may be placed by third party service providers to help
determine the effectiveness of our advertising campaigns or email communications.
These Web beacons may be used by these service providers to place a persistent
cookie on your computer. This allows the service provider to recognize your computer
each time you visit certain pages or emails and compile anonymous information in
relation to those page views, which in turn enables us and our service providers
to learn which advertisements and emails bring you to our website and how you use
the site.
EMERALD HOSPITALITY GROUP LLC prohibits Web beacons from being used to collect or
access your personal information.
5. ACCESSING WEB ACCOUNT INFORMATION
We will provide you with the means to ensure that personally identifiable information
in your web account file is correct and current. You may review this information by
contacting us by sending an email to our support attendant --
info@clarionhagerstown.com
6. CHANGES TO THIS STATEMENT
EMERALD HOSPITALITY GROUP LLC has the discretion to occasionally update this privacy
statement. When we do, we will also revise the "updated" date at the top of this
Privacy page. We encourage you to periodically review this privacy statement to stay
informed about how we are helping to protect the personal information we collect.
Your continued use of the service constitutes your agreement to this privacy statement
and any updates.
7. CONTACTING US
If you have questions regarding our Privacy Statement, its implementation, failure
to adhere to this Privacy Statement and/or our general practices, please contact us
info@clarionhagerstown.com or send
your comments to:
Emerald Hospitality Group LLC
Clarion Hotel and Conference Center
Attention: General Manager
901 Dual Highway, Hagerstown MD 21740
EMERALD HOSPITALITY GROUP LLC will use commercially reasonable efforts to promptly
respond and resolve any problem or question.
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